For standard products:
We guaranteed that you will have free unlimited access to tech support of any product you purchased. Our products are so easy to use, and they are well documented, so we are confident you will need no support at all. However, unexpected situations pop every time, and we are here to help you in that situations. e-mail is our preferred way of communication, but we also have two different chat channels available for our customers only.
Support is given either in English or Spanish.
Support is given for the current version of each product only.
For custom development:
We will charge you on a monthly basis, after you review the work and you are fine with it. We will work with you following your specs, and we will develop the systems according to your needs. You will have free unlimited access to our tech support concerning any aspect of the product we developed for you.